Locate Motion Watch is a tracking device for your loved one. While we make every effort to ensure the accuracy of the data, Locate Motion is not responsible for any information or data relayed.
Usage of the Locate Motion Watch is at users own risk. By using the device, both the user and the caregiver acknowledge that they accept any risks as their own.
Locate Motion Solution comes with a 30 days full money back warranty, less any applicable fees or government charges ( may vary by jurisdiction)
Locate Motion solution comes with a monthly/annual cellular connectivity plan that includes usage up to 10MB per month data, 2 voice min per month and 5 SMS per month (extra charges for additional usage).
User acknowledges that Locate Motion does not provide connectivity directly, and is not liable in any way for the connectivity of the watch.
In the event the watch is unable to connect to a live network due to defect in the hardware, the watch will be eligible for refund subject to the terms listed herein.
Real-time location of watch wearer is sent to Locate Motion server at a regular refresh interval 1 min / 10 min / 1 hour. Use recommended, 10 min for maximum battery life.
Real-Time watch location is calculated using a combination of technologies such as AGPS, WiFi and LBS to get the most accurate location coordinates within +/- 100 Meters.
In case of no cellular coverage, Locate Motion is not liable for the connectivity
Locate Motion Service Termination (Customer will have to return the Locate Motion watch in working condition to process applicable refund)
To stop using within first 30 days, no additional charges and full refund
To stop using within first 3 months,
If a customer is on monthly plan, customer will pay a penalty of CAD $25
If a customer is on a yearly plan, customer will pay a penalty of CAD $40 and refund will be provided on pro-rata basis for the remaining months
To stop using between 3 months and 1 year,
If a customer is on monthly plan, customer will pay no penalty
If a customer is on a yearly plan, customer will pay a penalty of CAD $60 and refund will be provided on pro-rata basis for the remaining months
To stop using after 1 Year, no additional charges
Warranty will be deemed void in following cases,
Impressions of watch liquid damage, accident, burn and abuse
Watch device has been serviced / repaired by anyone other than Locate Motion
IMEI is not same as present in the Locate Motion records
Locate Motion connectivity charges not paid for more than 2 months
Locate Motions is a wholly owned subsidiary of Markitech Inc. All rights and privileges reserved.